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We recommend that your Dynamics Partner is your first point of contact for all matters concerning the ForNAV Customizable Report Pack, including support. Your Dynamics Partner knows you and they know your entire solution, so in most cases they are best placed to help you.
ForNAV offers online support, by email to firstname.lastname@example.org
You can also call us on +45 7199 1915 – our office hours are Monday through Friday 8.30 to 17.00 (8.30am to 5 pm) CET.
We will normally get back to you within 1-2 business days.
Support enquiries that are not related to errors that are reproducible in the most recent version of the ForNAV software and in the most recent version of the Microsoft Dynamics 365 Business Central standard database and that cannot be answered electronically or that require more in-depth conversation or meetings, will be invoiced according to the ForNAV Pricelist.
In case we need to go online to help you, here’s a link to our TeamViewer account: