Operational Status

2023-11-23

Some customers are experiencing problems with direct print.

Error message: A configuration issue is preventing authentication – check the error message from the server for details. You can modify the configuration in the application registration portal. See https://aka.ms/msal-net-invalid-client for details. Original exception: AADSTS7000222: The provided client secret keys for app ‘[redacted]’ are expired.

Please try the following to resolve the issue.

1) Delete the file “C:\ProgramData\ForNAV\Direct Print\Configuration\fallback.config.bin”.
2) Restart the ForNAV Direct Print service.