Bringing back simplicity
and usability into BC reporting

How FORNAV transformed Konica Minolta’s approach to Business Central reporting

From vision to reality


Konica Minolta Business Solutions Germany is a leading provider of innovative solutions in the fields of document management, IT services, and digital production printing. Over the years, Konica Minolta has built a solid reputation for delivering tailored solutions that drive efficiency and productivity. At the heart of their offerings lies Microsoft Dynamics 365 Business Central (BC), which they have been delivering to customers for many years.

Key take aways

  • Remove the need for seasoned RDLC developers
  • Bring back simplicity into Business Central report and document design
  • Fast and easy to learn and adopt

Navigating RDLC report design challenges

Konica Minolta’s journey with FORNAV began in early 2019, when Sascha Braun, Head of Business Software at Konica Minolta, saw an opportunity to profoundly transform the way they worked with BC reporting. “We had been utilizing the C/AL tool in Microsoft Dynamics NAV for years, which proved effective and user-friendly. However, with the introduction of the RDLC report designer to replace it, the process became considerably more complex, requiring developer involvement for each report in BC.”

Faced with this challenge, Konica Minolta sought a solution to bring back simplicity and usability into BC reporting. Verena Schaefer, Team Manager for Consulting at Konica Minolta, explains: “Report design in RDLC requires having seasoned developers involved every time. It is a complex and really time-consuming task. Therefore, we had a vision to enable our consultants to handle reporting tasks themselves rather than sending them to developers. FORNAV made this vision a reality.”

This transformative journey has reshaped the landscape of BC reporting for Konica Minolta.

From vision to reality

“We had a vision to enable consultants to handle reporting tasks themselves. FORNAV made it a reality. FORNAV has allowed us to eliminate the constant reliance on developers for report creation tasks.”

Verena Schaefer

Team Manager for Consulting

Konica Minolta

Easy as a breeze

One of the great benefits of using FORNAV is how fast and easy it is for consultants to learn and adopt. Benjamin Boosz, a consultant at Konica Minolta, recalls his seamless experience transitioning to the FORNAV Report Designer. “I was not familiar with FORNAV when I joined Konica Minolta. However, it proved to be a remarkably intuitive and user-friendly report design solution – as all report design solutions should be.” Getting familiar with FORNAV typically only takes a matter of days, as Boosz reflects: “After a simple 2-day online training course, I was up-to-speed with the basics and ready to start. I learnt the solution’s nuances and more advanced features moving along by following the guidance provided through Coffee Break videos, an invaluable series of short 10-minute videos available to all on YouTube. These videos are a great tool because

videos available to all on YouTube. These videos are a great tool because they offer simple hands-on guidance on advanced features and address common support questions. ”As a result, using the FORNAV Report Designer, consultants have taken the reins of report design at Konica Minolta, avoiding the need for extensive developer involvement. In some specific cases, customers can even utilize FORNAV themselves – and in these cases, report creation can be handed over to them completely. “Business Central customers with a certain level of understanding of the BC database can create reports independently,” Boosz explains. “Typically, after a few hours of basic training and a few days familiarizing themselves with the system, they are ready to start creating their reports.”