What happens if a customer decides not to renew their yearly enhancement of ForNAV?

If the customer has a ForNAV perpetual license, they will no longer be eligible for any new versions of ForNAV, or support on their existing version. They can continue to use the current ForNAV version they have; however, we no longer guarantee that their current solution will run on future versions or updates of Microsoft Dynamics NAV, Windows, SQL Server, or similar.

If the customer is on a ForNAV subscription license and discontinues their renewal, they will no longer be able to run the ForNAV reports. Customers on a ForNAV subscription are required to install a new ForNAV license file every year. If the subscription license has not been canceled, the partner will be invoiced one month prior to the date of renewal, and a new license file will be sent.